DNA+

Disconnect QuickBooks

This page explains how to disconnect the DNA+ payment setup tool from a QuickBooks company, and what happens when you do.

What this tool does

It captures a customer's bank account details and attaches them to that customer's existing QuickBooks profile, so payment details never travel by email, text message, or over the phone.

It never charges anything. Invoicing and payments happen in QuickBooks, by hand.

How to disconnect
  1. Sign in to QuickBooks Online as an administrator.
  2. Go to Settings, then Apps.
  3. Find DNA+ Payment Capture in your connected apps.
  4. Choose Disconnect.
What happens next
Removing a saved payment method

A saved bank account lives in QuickBooks, not here. Remove it from the customer's profile in QuickBooks, or email us and we will do it for you.

Revoking a customer authorization

A customer can withdraw permission to debit their account at any time by emailing devin@aplusdna.com. We act on it before the next debit.

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